Interim General Manager

This Interim General Manager role in Nottingham is an exciting opportunity within the waste/logistics sector, focusing on managing operations and driving efficiency. The position requires strong leadership skills to oversee operational excellence and ensure the seamless performance of the division.\n\nClient Details\n\nAn evolving waste management business based in the East Midlands\n\nDescription\n\nThis Interim General Manager role is a high-impact interim leadership role in a business where service delivery, operational efficiency, customer experience and cost control directly influence profitability, growth and operational confidence. The postholder will have the opportunity to make a visible and measurable contribution by improving how the business operates day to day, strengthening management capability, reducing avoidable cost, improving fleet and driver productivity, and supporting safe, reliable, customer-focused and commercially sustainable service delivery delivered with excellence and integrity.\n\nKey Accountabilities:\n\nLead the service delivery function with clear standards, ownership, accountability and pace.\nImprove operational efficiency, service completion, route performance and fleet productivity.\nDeliver focused OPEX reduction and continuous improvement activity across the division.\nCoach and mentor a small team of direct reports, building capability, teamwork and a high-performance culture.\nStrengthen customer service, service reliability and operational responsiveness, with a clear focus on excellence.\nOwn budget forecasting and support effective P&L management for the division.\nUse KPIs, financial data, customer feedback and operational insight to drive action and track impact.\nPlan and coordinate operational readiness for growth areas, contract mobilisation and peak-pressure events.\nImprove the driver experience to support retention, engagement, productivity and Safety First behaviours.\nWork collaboratively with fleet, sales, account management, customer service, compliance and support functions, demonstrating teamwork and integrity to improve outcomes.Profile\n\nThe successful Interim General Manager should have/be:\n\nProven GM-level or senior operational leadership experience in a fleet, logistics, transport, distribution or comparable high-volume operational environment.\nDemonstrable track record of leading service-led, customer-focused commercial operations.\nExperience leading managers and operational teams through change, performance improvement and day-to-day delivery pressure.\nStrong commercial acumen, with the ability to connect operational performance to cost, margin, service and customer outcomes.\nConfidence using operational systems, data, KPIs and reporting tools to identify issues, prioritise action and track improvement.\nExperience managing budgets, forecasting, cost control or P&L performance.\nStrong communication, influencing and relationship-building skills.\nIdeally CPC qualification or equivalent transport management knowledge.\nAvailable to start a new role on short notice.\nPreferably experience of rerouting, fleet productivity improvement, OPEX efficiency projects or contract mobilisation.\nExperience in waste, resource recovery, environmental services or another regulated service delivery environment preferred but not essential.Job Offer\n\nThe interim General Manager role offers a great package and benefits including:\n\nA salary of c£80k plus benefits, or the equivalent day rate inside IR35.\nAn initial 6 month contract with potential for a permanent role.\nRole based in the East Midlands, site based with some flexibility to work from home.\nOpportunity to join a business with a genuinely people focused culture